Collaborative email and customer communication
Front is a customer communication platform that combines the simplicity of email with the power of a CRM. Its new AI features help teams manage high volumes of messages by automatically tagging, categorizing, and even drafting responses. It is designed for teams that need to collaborate on shared inboxes, ensuring that every customer gets a fast and accurate reply. Front AI can also summarize long threads and suggest follow-up actions based on the content of the conversation.